Learn about valuable customer service skills that you can use when working with library patrons.  This course is worth 3 LEUs.

The Media Literacy and Youth Services course covers:
  • The importance of media literacy and how it relates to libraries
  • The ways that library staff can address and assist their patrons with media literacy
  • Key media literacy and media mentorship concepts for library staff
This course was designed to take approximately 3 hours and is worth 3 LEUs.


This course is designed for new users of Wordpress.  ConnectIN, a service of the Indiana State Library, will host your website for free.  The software you will use to create your library's website is Wordpress.  Wordpress is used to create many of the websites you see when you access the internet.  

Wordpress for Connect IN includes a glossary of terms used in Wordpress software, webinars and tutorials showing how to build a new website in Wordpress, and sample library websites to see what other libraries have done using Wordpress and what elements you might like to include in your website.  

This course is designed as an introduction to library services for public library staff working with youth. Whether you are already working in a library or just starting out in a new youth services position, this content will help you consider why library services focusing specifically on youth are important, how to collect appropriate materials, the types of services and programs you can provide to your patrons, and the importance of outreach services.


This course introduces the Every Child Ready to Read program and shares ideas and methods for using it in storytimes.

Readers' Advisory 101 will introduce the best practices of a readers' advisory interview for any age.


This course should take approximately 2 hours to complete and is worth two (2) General LEUs, which can be downloaded at the end of the course.


Want to tinker with new technology at your library but don’t quite know where to start? The Tech Kit training provides you with information about the Indiana State Library's Tech Kit. You’ll complete this course with  experience that you can take back to your library, along with project ideas to develop your own technology programs. The completion of this course is required to checkout the kit. 1 TLEU

Dyslexia Friendly Libraries: A Guide to Staff Preparation

Nan Carmack, Ed.D., M.L.I.S.

Introduction

43.5 million Americans have dyslexia, about 1 in 5 people. Surely, they are in your libraries as both staff and patrons. With this in mind, the Library of Virginia’s Library Development and Networking Division created an asynchronous professional development opportunity for all library staff to raise their awareness of, sensitivity to, and ability to serve people with dyslexia.

After surveying interested parties, a focus group was formed from both the library community, caregivers of dyslexic students, and educators. The outcome of that focus group were goals to normalize dyslexia; raise the awareness of library staff; equip library staff to provide referrals, readers advisory, and reference materials in relation to dyslexia; and provide a supportive community space.

A two phase response was planned with the hope that individual buy-in and understanding would lead to system wide buy in and understanding.

The principle partners in this project are Rebecca Warner, designer and owner of www.pqbd.org™ , Decoding Dyslexia – Virginia organizer and parent of a dyslexic student and Nan Carmack, Director of Library Development and Networking at the Library of Virginia.

The project and its materials may be found at https://vpl.virginia.gov/continuing-education/ce-general/dyslexia-friendly-libraries/ . The Library of Virginia offers free license to use, share, edit these materials, with the exception of any representation of the pqbd symbol. The Virginia Department of Education module may be taken without cost but may not be edited.

SRCS, Indiana’s Statewide Remote Circulation Service, is Indiana’s latest and largest resource sharing tool.  It links together the catalogs of over 150 Indiana libraries into a single interface containing over 30 million items all held by Indiana Libraries.  Authorized users can search this combined catalog and request to have selected materials delivered to their home library using the InfoExpress courier, where they can check them out. SRCS is not a replacement for your library’s ILS system, rather it works with over 15 different ILS systems to provide this extended access and functionality.

Burnout can be defined as "exhaustion of physical or emotional strength or motivation, usually as a result of prolonged stress or frustration."  A normal workday in a library can provides a wealth of stress triggers ranging from difficult patrons to technology-related problems.  


This module starts with an overview of burnout and a model of addressing work related stress. The second session covers ways to manage stress triggers associated with workload and the final session focuses on dealing with interpersonal conflict in the workplace which can contribute to work stress.